Mate iT – Digital Architects

Services · 10 Disciplines

What we build.

Ten disciplines of digital infrastructure. Considered together, not sold in silos.

01 · Service

ERP Systems

Orders, customers, warehouse, accounting — all in one software instead of five programs. We set up the right system for you and train your team.

End of Excel chaos.

02 · Service

AI Agents

We let the computer do what you do manually today. Sort emails, read invoices, prepare routine inquiries — clean, traceable, embedded in your existing software.

More time for what matters.

03 · Service

CRM Solutions

All customer information in one place: who bought what when, who inquired, who needs a reminder. End of yellow sticky notes and emails no one can find.

No customer gets lost anymore.

04 · Service

E-Commerce

An online shop that talks to your warehouse. Orders arrive directly in the system, stock is always current, no one switches between programs.

Selling without paperwork.

05 · Service

Web Design

A website that doesn't just look smart but also brings inquiries — and inquiries land directly in your CRM, not in your inbox.

A website that sells for you.

06 · Service

Helpdesk

A ticket system in which no customer inquiry gets lost. AI helps with pre-sorting, your team responds faster — even when the team is small.

Customer service that scales.

07 · Service

Cloud Telephony

Phone and computer working together. Caller ID is recognized, notes go straight to the customer record, no one is sorting paper notes later.

Every call is in the system.

08 · Service

Cloud Services

Microsoft 365 or Google Workspace — we set up what your team needs every day: email, calendar, file sharing. Secure, with clear permissions, accessible from any device.

Stable foundation. Available everywhere.

09 · Service

IT Security

Protection from hackers, data loss, and unwelcome surprises. We take care of backups, permissions, training your team — pragmatic, not paranoid.

You sleep easier.

10 · Service

IT Services

The classic: a new employee needs a laptop and email address, the printer is acting up, Wi-Fi is too slow. One contact for all of that, who understands how your business works.

One partner. Everything covered.

11 · Service

Integrate Accounting

Orders, invoices, and payments flow automatically from ERP, shop, or CRM into your accounting — DATEV, Lexware, sevDesk, or directly in the ERP. Tax advisor receives clean DATEV format. End of Excel exports.

One invoice. One click. Booked.

12 · Service

Use AI in Daily Operations

Seven concrete AI tricks for mid-market companies — GDPR-compliant, no big project. Sort emails, pre-fill quotes, capture invoices, summarize meetings. Mate iT shows what works — your team applies it from day one.

No hype. Concrete wins.